Privacy Policy
Last Updated: 10 September 2025
1. Introduction
This Privacy Policy explains how Resort Sunvalley (“Website”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information. By accessing or using the Website, you agree to the practices described in this Policy. If you do not agree, please discontinue using the Website. This Website provides information about the Resort Sunvalley casino, hotel, and events. The Website is an informational resource only and does not offer real-money gambling services. We are committed to protecting your privacy and handling your personal data transparently in compliance with applicable laws, including the General Data Protection Regulation (GDPR), applicable across European countries.
2. Age Restriction
By using this Website, you confirm that you are at least 18 years old or of legal age to access content related to gambling in your country. If you are underage, you must not use this Website. Accessing the Website underage is strictly prohibited and may result in legal consequences. At Resort Sunvalley, we ensure responsible gaming and adhere to legal age restrictions.
3. Responsible Gambling Notice
Although the Website is purely informational, we recognize that content about casinos may be sensitive. The content is intended for informational purposes only and should not be considered as encouragement or promotion of gambling. Gambling can be addictive, and we encourage users to engage responsibly. If you or someone you know has a gambling problem, seek professional help through local resources, such as Gamblers Anonymous or official support services in your country. Resort Sunvalley promotes responsible entertainment.
4. Information We Collect
We may collect the following categories of information: Personal Data You Provide: name, email address, account details, contact information, or other data submitted when registering, subscribing, or contacting us. Technical Data: IP address, browser type, operating system, device identifiers, access times, and pages viewed. Usage Data: information about your interaction with the Website, such as visited pages, navigation paths, clicks, and time spent on pages. Cookies and Similar Technologies: we use cookies to enhance your browsing experience, improve website functionality, analyze traffic, and deliver personalized content and advertisements. See Section 8 for more details. At Resort Sunvalley, data collection is aimed at enhancing user experience.
5. How We Use Your Information
We process your information for the following purposes: To operate and maintain the Website. To provide and improve our informational services. To ensure website security and prevent fraud. To personalize content and user experience. To measure performance and analyze traffic. To deliver relevant marketing and advertising. To comply with legal obligations. At Resort Sunvalley, we use your information to provide a seamless and secure experience.
6. Legal Basis for Processing
Under GDPR, we rely on the following legal bases: Consent – when you agree to the use of cookies or marketing communications. Contract – when processing is necessary to provide services you requested. Legitimate Interests – for improving services, security, and user experience. Legal Obligations – when required to comply with applicable laws. Resort Sunvalley operates within a strong legal framework.
7. Sharing of Information
We may share your data with trusted third parties, including: Service providers assisting with website hosting, analytics, and advertising. Regulatory authorities, where required by law. We do not sell your personal data to third parties. Resort Sunvalley ensures your data is shared responsibly.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to ensure proper website functionality, remember your preferences, analyze traffic, and deliver personalized advertisements. Types of cookies used include: Strictly Necessary Cookies – required for basic site operation. Functional Cookies – remembering your settings and preferences. Analytical Cookies – understanding how users interact with the Website. Advertising Cookies – providing relevant ads and measuring campaign effectiveness. Social Media Cookies – enabling sharing of content on social platforms. You can manage or disable cookies in your browser or device settings. Some features of the Website may not function properly without cookies. Resort Sunvalley uses cookies to enhance site functionality.
9. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Policy or as required by law. Resort Sunvalley respects data retention guidelines.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Resort Sunvalley prioritizes data security.
11. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with applicable laws, such as standard contractual clauses or other approved mechanisms. Resort Sunvalley adheres to international data transfer laws.
12. Your Rights
Depending on your location and applicable laws, you may have the following rights: Right to access your data. Right to rectification of inaccurate information. Right to erasure (“right to be forgotten”). Right to restrict processing. Right to data portability. Right to object to processing, including for marketing purposes. Right to withdraw consent at any time. To exercise your rights, please contact us (see Section 14). Resort Sunvalley respects your rights regarding your personal data.
13. Changes to This Privacy Policy
We may update this Policy from time to time to reflect legal, technical, or business changes. Updates will be posted on this page with a new “Last Updated” date. Stay informed with Resort Sunvalley's policy updates.
14. Contact Information
If you have any questions or concerns regarding this Privacy Policy or our use of your personal data, please contact us at: Email: info@resortsunvalley.com